Terms of service

Terms of Service

Last Updated: 03/06/2026

Welcome to Haboo at Home ("we", "our", or "us"). By accessing our website, purchasing our products, or subscribing to our communications, you agree to be bound by these Terms of Service.

1. Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agree to these Terms of Service and any policies referenced herein.

If you do not agree with these Terms, please do not use our website.

2. Eligibility

By using this website, you confirm that you are at least 18 years of age or have permission from a parent or guardian.

3. Products and Pricing

We make every effort to ensure that product descriptions, images, pricing, and other information displayed on our website are accurate. However, errors may occasionally occur, and we reserve the right to correct any inaccuracies or cancel orders where necessary.

All prices displayed on our website are in Australian Dollars (AUD) and include GST where applicable.

We reserve the right to modify product offerings, pricing, promotions, and availability at any time without notice.

4. Orders

All orders placed through our website are subject to acceptance and availability.

We reserve the right to refuse, limit, or cancel orders at our discretion, including where fraudulent, suspicious, or unauthorised activity is suspected.

5. Intellectual Property

All content on this website, including text, images, logos, graphics, branding, product descriptions, designs, and other materials, is the property of Haboo at Home and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without our prior written consent.

6. Product Use and Safety

Customers are responsible for using all products safely and in accordance with any instructions provided.

For candle products:

Never leave a burning candle unattended.
Keep away from children, pets, and flammable materials.
Trim wicks before each use.
Discontinue use when approximately 6mm of wax remains.

Haboo at Home accepts no responsibility for damage, injury, or loss arising from the misuse of any product.

7. Email Marketing

By subscribing to our mailing list, creating an account, entering a promotion, making a purchase, or otherwise providing your email address, you consent to receive marketing, promotional, and transactional communications from Haboo at Home.

You may unsubscribe from marketing communications at any time using the unsubscribe link contained in our emails.

8. SMS Marketing

By providing your mobile phone number and opting into SMS communications, you consent to receive marketing messages, promotions, order updates, and other communications from Haboo at Home.

Message frequency may vary.

Standard message and data rates may apply depending on your mobile carrier.

You may opt out at any time by replying STOP or by contacting us directly.

Consent to receive SMS marketing is not a condition of purchase.

9. Reviews and User Content

By submitting a review, photograph, video, testimonial, social media post, or other content to Haboo at Home, including content submitted through our review platforms, you grant Haboo at Home a non-exclusive, royalty-free, worldwide licence to use, reproduce, publish, display, edit, share, and distribute that content for marketing, promotional, advertising, and business purposes.

You confirm that any content you submit is your own, is accurate to the best of your knowledge, and does not infringe upon the rights of any third party.

We reserve the right to remove, edit, decline, or refuse to publish any content at our discretion.

10. Third-Party Services

Our website may utilise third-party providers and services, including payment processors, review platforms, analytics providers, email marketing services, SMS marketing services, social media integrations, and other business tools.

We are not responsible for the practices, content, or policies of these third-party providers.

11. Limitation of Liability

To the fullest extent permitted by law, Haboo at Home shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from the use of our website or products.

Nothing in these Terms excludes, restricts, or modifies any rights or remedies available to consumers under Australian Consumer Law.